Privacy Policy

Last updated: November 2025

SSV Transportations & Recovery

Unit 3 Worting Court, Basingstoke, RG22 6BG, United Kingdom
sami@ssvtransportations.co.uk
07534 561234

1. Introduction

At SSV Transportations & Recovery, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you contact us, use our website, or use our services.

2. Information We Collect

We may collect the following information:

Personal information: name, phone number, email address, home or pickup address.
Vehicle information: make, model, registration number, and service requirements.
Communication information: messages or emails you send us.
Website usage data: information about how you use our site (via cookies or analytics).

3. How We Use Your Information

We use your personal information to:

Provide vehicle recovery, transport, and roadside services.
Respond to your enquiries or booking requests.
Send confirmations, updates, and service reminders.
Improve our website and customer experience.
Comply with legal or regulatory obligations.

We never sell or rent your personal information to third parties.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

Contract: to provide the services you request.
Legitimate interests: to improve our services and website.
Legal obligation: to comply with UK law.
Consent: when you subscribe to updates or contact us voluntarily.

5. Sharing Your Information

We may share your information only with:

Our trusted partners or contractors (for vehicle recovery or transport jobs).
IT or website hosting providers who help us operate our business securely.

All partners are bound by confidentiality and data protection agreements.

6. Data Retention

We only keep your personal information as long as necessary:

Customer records: retained for up to 6 years (for accounting and legal reasons).
Enquiries: deleted within 12 months if no service is booked.

7. Data Security

We use secure systems and encryption to protect your data against unauthorised access, loss, or misuse.

Our website uses SSL encryption (https://) to ensure safe data transmission.

8. Your Data Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict data processing.
Withdraw consent (where applicable).
Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at: sami@ssvtransportations.co.uk

9. Cookies and Tracking

Our website uses cookies to improve your browsing experience and analyse website traffic.
You can adjust your browser settings to refuse cookies or receive alerts when cookies are used.
For more information, see our Cookie Policy.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a new “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

SSV Transportations & Recovery
sami@ssvtransportations.co.uk
07534 561234
Unit 3 Worting Court, Basingstoke, RG22 6BG, United Kingdom